205.08 Public Complaints

The board recognizes situations may arise in the operation of the school district which are of concern to parents and other members of the school district community.  

The board firmly believes concerns should be resolved at the lowest organizational level by those individuals closest to the concern.  Whenever a complaint or concern is brought to the attention of the board it will be referred to the administration to be resolved.  Prior to board action however, the following should be completed:

1. Matters should first be addressed to the teacher or employee.

2. Unsettled matters from (a) above or problems and questions about individual attendance centers should be addressed to the employee's building principal.

3. Unsettled matters from (b) above or problems and questions concerning the school district should be directed to the superintendent.

4. If a matter cannot be settled satisfactorily by the superintendent, it may then be brought to the board for consideration.  To bring a concern, the individual shall notify the board president or board secretary in writing, who may bring it to the attention of the entire board.

Parents, guardians and community members of the district who have concerns about the district or the board may refer to the student handbook for additional guidance from the Iowa Department of Education.

Citizen's Grievances

Whenever a citizen is aggrieved at the action of any employee, such citizen may give information to the employee's immediate supervisor. In the event that the matter is not satisfactorily resolved, the appeal process will follow this order:

1. Other supervisory or administrative personnel in the line of responsibility

2. The Superintendent of Schools

3. The Board of Directors

No appeal will be heard by the Board of Directors and no charges against the employees will be investigated or acted upon by the Board unless reduced to writing, signed by the party bringing the same and the complaintant has complied with this policy. The Board is not obligated to address a complaint, the decision of the Superintendent shall be final. If the Board does elect to address a complaint, the decision shall be final.

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